Services cover
01
【On-site service】 The company's after-sales engineer team will provide professional on-site services according to customer needs, including equipment installation, commissioning and operation training. During the equipment acceptance phase, the Engineer will ensure that the equipment works as intended and answer any problems encountered during the operation.
02
【Remote Services】 Through telephone, instant messaging software, video conference and other ways, to ensure that after-sales engineers can effectively communicate with customers and solve customer needs.
03
【Quality assurance service】 During the warranty period after the sale of the product, for non-human loss or bad cases, free technical support will be provided and the required spare parts will be replaced for free. After purchasing products, customers can enjoy a comprehensive guarantee. The after-sales team will be on standby at any time and respond quickly to ensure the efficient and stable operation of the equipment.
04
【Upgrade service】 both software and hardware need to be updated to provide better performance and user experience. CAN GAS provides equipment upgrade services to ensure that the equipment can maintain the latest technical level.
05
【Relocation service】 When it is necessary to move the equipment from one location to another, the team of engineers can provide professional equipment transfer service to ensure that the equipment is safe and stable during the movement.
06
【Renovation services】 If the equipment needs to adapt to the new working environment or needs to increase, and add new functions, CAN GAS can provide professional equipment transformation services according to the specific needs.
07
【Spare parts service】 The after-sales team is able to respond to spare parts demand and provide accurate spare parts quotation and supply service. Ensure that the equipment is always maintained in optimal operation condition.
08
【Maintenance service】 The company provides a variety of maintenance services, including single maintenance (including consumables), annual half-package service (including annual consumables), annual all-inclusive service (annual consumables and spare parts) and hosting services (engineer resident maintenance).
+86 139 1038 2839
medioxy@can-gas.comB514~516, GID International Center, 27 Nanbinhe Road, Xicheng District, Beijing, China, 100055.
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